COVID PRECAUTIONS
As of June 1st, 2023, Anna is no longer wearing a mask for all sessions. If you would like her to mask up for your session, just let her know!
Making an appointment
You must book your appointment prior to your session; walk-ins are not available. Appointments may be made online, via email, phone call, text, or in-person. Online appointments must be made at least 24 hours in advance. If you are interested in booking a same-day appointment, it is recommended that you call or text (541) 207-7102.
CANCELLATION POLICY
Changes to your appointment, including cancelling and rescheduling may be done online until 12 hours before your appointment time. With less than 12 hours notice, you must contact Anna to make changes. Cancellations with less than two hours notice will be responsible for the full cost of the session. Clients with packages will have the time subtracted from their prepaid credit. Please contact Anna if you are not able to come in for your session to avoid the late cancellation fee.
If you are sick, please do not attempt to keep your appointment! Massage is inadvisable for individuals fighting infection. If you attempt to keep your appointment, you will be sent home. Please contact Anna as soon as possible if you feel ill, so that your session may be rescheduled.
Late Arrivals
First time clients, please arrive a few minutes early to fill out an intake form. If you are late to your appointment, your session may be shortened to accommodate other clients and maintain the schedule. If your session is shortened, you will still be responsible for the full payment.
payment
Payment is due at the time of your session in the form of cash, check, major credit card (MasterCard, Visa, Discover, American Express) or Venmo. A $30 fee will be charged for returned checks.
tipping
As of January 1st, 2020, gratuities are no longer accepted. More and more private practitioners are choosing to charge what they need to be successful, rather than leaving a portion of that total optional. A “no tipping” policy takes the ambiguity out of paying for a session, and communicates a strong value held by the therapist about the worth of their work. Anna is happy to speak with you about any thoughts or questions you have on the subject. Get in touch!
confidentiality and health disclosures
All personal information communicated to your therapist during the intake and your session is kept confidential. Please honor this policy by disclosing all relevant health concerns prior to the start of your session. Your therapist needs full disclosure of your health status to determine if adjustments should be made to protect you from massage-induced complications. Please be honest! Nothing you say will go beyond the walls of the treatment room.
Grounds for termination of session
Any inappropriate comments or behavior, including uninvited physical contact initiated by the client, or nondisclosure of pertinent information will be grounds for immediate termination of the session. If your session is terminated, you will still be responsible for any payments due, and you may be asked not to return to the establishment. It is within your rights as a client to terminate the session for any reason, although you may be liable for payment. To ensure a mutual understanding of expectations about the session, fees, and treatment, please discuss any concerns you have with your therapist during the intake.